Istanbul is a spectacular city that you will never tire of. Steeped in ancient history, today it is a café society with a minaret-lined skyline, a confluence of ancient tradition and contemporary delights.
Happy Birthday Feefo
Just last Friday our office was the recipient of a lovely surprise….a massive Birthday Cake from Feefo
Why reviews are so important?
Last week I was on a panel of so called experts and the subject of the presentations was the relevance of reviews and feedback from customers. Two review platforms, Feefo and Reevoo were present and I was speaking on behalf of Feefo, the review company that we are proud to...
Our Genuine Feedback from our Guests
Following a number of reports last week of dubious feedback companies that are currently operating out there, I am thrilled to announce that we are proud to be using Feefo, a truly GENUINE feedback forum where only our guests who have travelled with us are allowed to put their feedback...
Feefo launches Trusted Merchant Awards
Feefo launches Trusted Merchant Awards... Discerning Collection are one of the first recipients, achieving Gold Trusted Merchant. Feefo, the global feedback engine and Google Licensed Content Partner, has introduced certifications that recognise the hard-work of merchants that consistently deliver excellent customer service in the eyes of their genuine customers. Those...
Another Award….Inaugural Trusted Merchant Certificate and Gold Trusted Merchant Status!
Discerning Collection is proud to announce that we have received yet another award from Feefo, the independent feedback system that gives only genuine reviews. This new award relates directly to our levels of service and quality of accommodation as reviewed by our guests. We are so proud as these reviews...
FEEFO: Genuine Reviews from our Discerning Collection guests.
When we were at Tapestry I instigated a ‘Client Satisfaction Questionnaire’ form for all of our guests to fill in to gauge how well our service levels were doing both in the UK and Overseas. It was quite a detailed form and requested information from all aspects of the holiday…I...